Privacy Policy
V1.1.0
Last Updated: September 22, 2026
Welcome to Renovize Home (“Renovize Home,” “Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request services, submit forms, communicate with us, or otherwise interact with us online.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information
Information you voluntarily provide may include:
• Full name
• Email address
• Phone number
• Property address
• ZIP/postal code
• Service inquiry details
• Renovation preferences
• Communication history
• Any other information you submit through forms, calls, emails, or chats
B. Automatically Collected Information
When you access our website, we may automatically collect:
• IP address
• Browser type
• Operating system
• Device identifiers
• Pages visited
• Time spent on the site
• Referral URLs
• Clickstream data
• Cookies and tracking technologies
C. Marketing & Communication Data
We may collect information related to:
• SMS opt-ins
• Email subscriptions
• Call tracking
• Ad interactions
• Lead forms
• Consent records
2. How We Use Information
We may use collected information to:
• Provide requested services
• Respond to inquiries
• Schedule consultations
• Deliver estimates and proposals
• Improve our website and customer experience
• Analyze website usage and marketing effectiveness
• Send service-related communications
• Send promotional emails, calls, or text messages where permitted by law
• Detect fraud, abuse, or security incidents
• Comply with legal obligations
3. TCPA Consent for Calls & Text Messages
By submitting your phone number through our website, forms, advertisements, or other communication channels, you expressly consent to receive:
• Phone calls
• SMS/text messages
• Automated calls
• Prerecorded voice messages
These communications may come from Renovize Home and its representatives regarding services, appointments, promotions, and related business communications. Your consent is not a condition of purchase. Message and data rates may apply.
You may opt out at any time by:
• Replying “STOP” to SMS messages
• Requesting removal via email
• Contacting us directly
We maintain records of consent where required under the Federal Communications Commission rules and the Telephone Consumer Protection Act.
4. Telemarketing Sales Rule (TSR) Compliance
We strive to comply with the Federal Trade Commission Telemarketing Sales Rule (“TSR”), including applicable Do Not Call regulations. If you request not to receive marketing calls from us, we will honor your request in accordance with applicable laws. Consumers may also register phone numbers on the National Do Not Call Registry operated by the Federal Trade Commission.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act and the California Privacy Rights Act. Subject to applicable exceptions, California residents may request:
• Access to personal information we collect
• Correction of inaccurate information
• Deletion of personal information
• Information about categories of data collected or disclosed
• Opt-out of the sale or sharing of personal information
• Limitation of use of sensitive personal information
We do not knowingly sell personal information. To exercise your rights, contact us using the details provided below. We will not discriminate against you for exercising your privacy rights.
6. Cookies & Tracking Technologies
We use cookies, pixels, analytics, and similar technologies to:
• Improve site functionality
• Analyze traffic and usage
• Personalize advertising
• Measure campaign effectiveness
You may adjust cookie preferences through your browser settings.
7. Sharing of Information
We may share information with:
• Contractors and subcontractors
• CRM providers
• Marketing platforms
• Analytics providers
• Call tracking vendors
• Payment processors
• Legal or regulatory authorities if required
We may also disclose information to protect our rights, property, users, or legal interests.
8. Data Retention
We retain personal information only as long as reasonably necessary for:
• Business operations
• Legal compliance
• Dispute resolution
• Enforcement of agreements
Retention periods may vary depending on the nature of the information.
9. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
12. Your Privacy Choices
You may:
• Opt out of marketing emails using unsubscribe links
• Opt out of SMS communications by replying “STOP”
• Request deletion or access to personal data
• Disable cookies through browser settings
• Visit our opt-out page to submit applicable opt-out requests
13. State-Specific Privacy Disclosures
Residents of certain U.S. states may have additional rights regarding the collection, use, disclosure, sale, or other processing of their personal information or personal data.
The rights described below apply only to the extent provided by applicable law and subject to applicable exceptions, limitations, and eligibility requirements.
Where applicable, you may exercise these rights as described in the “Your Privacy Choices” section of this Privacy Policy or through our opt-out page.
13.1 Colorado
Colorado Privacy Act (CPA)
The Colorado Privacy Act provides eligible Colorado residents with certain rights regarding personal data processed by covered businesses.
Subject to applicable law, Colorado residents may have the right to:
• Confirm whether we process their personal data and access that data
• Correct inaccuracies in their personal data
• Delete certain personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of processing for targeted advertising
• Opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects
• Use qualifying universal opt-out mechanisms for certain opt-out rights
• Appeal certain decisions we make regarding a privacy request
Where required, we will obtain consent before processing qualifying sensitive data.
13.2 Connecticut
Connecticut Data Privacy Act (CTDPA)
The Connecticut Data Privacy Act establishes privacy rights for Connecticut residents and obligations for businesses that process personal data and fall within the scope of the law.
Subject to applicable law, Connecticut residents may have the right to:
• Confirm whether we process their personal data
• Access their personal data
• Correct inaccuracies
• Delete personal data
• Obtain a portable copy of personal data
• Obtain certain information regarding third parties to which personal data has been sold
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal a decision regarding a privacy request
Where required by law, Renovize Home will also recognize qualifying universal opt-out preference signals.
13.3 Delaware
Delaware Personal Data Privacy Act (DPDPA)
The Delaware Personal Data Privacy Act provides Delaware residents with rights concerning how covered organizations collect and process their personal data.
Subject to applicable law, Delaware residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain a portable copy of certain personal data
• Obtain information concerning certain third parties receiving their personal data
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Obtain protections regarding sensitive data
• Appeal certain decisions regarding privacy requests
Renovize Home will provide applicable disclosures and opt-out mechanisms where required by Delaware law.
13.4 Florida
Florida Digital Bill of Rights (FDBR)
The Florida Digital Bill of Rights establishes privacy requirements for certain businesses that meet the law’s applicability requirements and process personal data relating to Florida consumers.
Where the Florida Digital Bill of Rights applies, eligible Florida residents may have rights concerning access to, correction of, deletion of, and portability of personal data, as well as certain rights concerning the sale and processing of personal data.
Covered consumers may also have applicable rights relating to targeted advertising, certain profiling, sensitive data, and voice or facial recognition data.
Renovize Home will honor rights available under the Florida Digital Bill of Rights to the extent the law applies to Renovize Home and the relevant processing activity.
13.5 Indiana
Indiana Consumer Data Protection Act (ICDPA)
The Indiana Consumer Data Protection Act provides Indiana consumers with certain rights concerning personal data processed by covered businesses.
Subject to applicable law, Indiana residents may have the right to:
• Confirm whether we process their personal data
• Access certain personal data
• Correct inaccuracies
• Delete personal data
• Obtain a copy or portable version of certain personal data
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions concerning privacy requests
Renovize Home will process eligible requests in accordance with applicable Indiana law.
13.6 Iowa
Iowa Consumer Data Protection Act (ICDPA)
The Iowa Consumer Data Protection Act regulates how covered businesses process personal data belonging to Iowa consumers.
Subject to applicable law, Iowa residents may have the right to:
• Confirm whether we process their personal data and access certain personal data
• Delete certain personal data
• Obtain a portable copy of certain personal data
• Opt out of the sale of personal data
• Exercise other rights provided by the Iowa Consumer Data Protection Act
Certain rights available under other state privacy laws may differ under Iowa law. Renovize Home will provide Iowa residents with the rights specifically required by applicable Iowa law.
13.7 Kentucky
Kentucky Consumer Data Protection Act (KCDPA)
The Kentucky Consumer Data Protection Act, effective January 1, 2026, governs how certain covered businesses collect, use, process, and maintain the personal data of Kentucky consumers.
Subject to applicable law, Kentucky residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable and readily usable format
• Opt out of targeted advertising
• Opt out of the sale of personal data
• Opt out of certain profiling
• Appeal certain decisions concerning privacy requests
13.8 Maryland
Maryland Online Data Privacy Act (MODPA)
The Maryland Online Data Privacy Act establishes privacy protections for Maryland consumers and imposes requirements on covered organizations concerning the collection and processing of personal data.
Subject to applicable law, Maryland residents may have rights to:
• Confirm whether personal data is being processed
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Obtain certain information about third parties receiving personal data
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions concerning privacy requests
Maryland law also places limitations on the collection and processing of personal data, including certain requirements relating to sensitive data.
13.9 Minnesota
Minnesota Consumer Data Privacy Act (MCDPA)
The Minnesota Consumer Data Privacy Act provides Minnesota residents with rights to control certain uses of their personal data by covered businesses.
Subject to applicable law, Minnesota residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccurate personal data
• Delete personal data
• Obtain a copy of personal data
• Obtain certain information regarding third parties to which personal data has been sold
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Question certain results of profiling and obtain information regarding qualifying profiling decisions where applicable
• Appeal certain decisions concerning privacy requests
Sensitive personal data and data relating to children may receive additional protections under Minnesota law.
13.10 Montana
Montana Consumer Data Privacy Act (MCDPA)
The Montana Consumer Data Privacy Act, as amended, provides Montana consumers with rights concerning personal data processed by covered businesses.
Subject to applicable law, Montana residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
Renovize Home will also comply with applicable requirements concerning sensitive data and universal opt-out mechanisms.
13.11 Nebraska
Nebraska Data Privacy Act (NDPA)
The Nebraska Data Privacy Act regulates certain businesses that conduct business in Nebraska or provide products or services consumed by Nebraska residents and that process or sell personal data, subject to the law’s scope and exemptions.
Subject to applicable law, Nebraska residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions concerning privacy requests
13.12 New Hampshire
New Hampshire Data Privacy Act (NHDPA)
The New Hampshire Data Privacy Act provides eligible New Hampshire residents with rights regarding the collection and processing of their personal data.
Subject to applicable law, New Hampshire residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain privacy-request decisions
Renovize Home will also honor applicable requirements concerning sensitive data and qualifying opt-out preference signals.
13.13 New Jersey
New Jersey Data Privacy Act (NJDPA)
The New Jersey Data Privacy Act establishes privacy rights for New Jersey consumers whose personal data is processed by covered businesses.
Subject to applicable law, New Jersey residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
Where required, Renovize Home will also recognize applicable universal opt-out mechanisms.
13.14 Oregon
Oregon Consumer Privacy Act (OCPA)
The Oregon Consumer Privacy Act gives Oregon consumers certain rights over personal data processed by covered businesses.
Subject to applicable law, Oregon residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain a copy of personal data
• Obtain certain information regarding third parties receiving their personal data
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
Oregon law also provides additional protections for sensitive information. As of January 1, 2026, Oregon law includes additional protections concerning precise geolocation data and personal data of certain minors.
13.15 Rhode Island
Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA)
The Rhode Island Data Transparency and Privacy Protection Act establishes requirements concerning how covered businesses process personal data and provides privacy rights to Rhode Island consumers.
Subject to applicable law, Rhode Island residents may have rights to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Exercise other rights available under applicable Rhode Island privacy law
13.16 Tennessee
Tennessee Information Protection Act (TIPA)
The Tennessee Information Protection Act establishes privacy rights for Tennessee consumers and obligations for covered businesses processing personal information.
Subject to applicable law, Tennessee residents may have the right to:
• Confirm whether we process their personal information
• Access personal information
• Correct inaccuracies
• Delete personal information
• Obtain certain personal information in a portable format
• Opt out of the sale of personal information
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
13.17 Texas
Texas Data Privacy and Security Act (TDPSA)
The Texas Data Privacy and Security Act regulates certain businesses that conduct business in Texas or produce products or services consumed by Texas residents and process or engage in the sale of personal data, subject to statutory exemptions.
Subject to applicable law, Texas residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
Where applicable, Renovize Home will provide appropriate mechanisms for Texas residents to exercise these rights.
13.18 Utah
Utah Consumer Privacy Act (UCPA)
The Utah Consumer Privacy Act provides certain Utah consumers with privacy rights regarding personal data processed by covered businesses.
Subject to applicable law, Utah residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Delete certain personal data they provided
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
The rights provided under Utah law differ in certain respects from those provided by other state privacy laws, and Renovize Home will process requests according to the rights specifically available under Utah law.
13.19 Virginia
Virginia Consumer Data Protection Act (VCDPA)
The Virginia Consumer Data Protection Act provides Virginia consumers with certain rights concerning personal data processed by covered businesses.
Subject to applicable law, Virginia residents may have the right to:
• Confirm whether we process their personal data
• Access personal data
• Correct inaccuracies
• Delete personal data
• Obtain certain personal data in a portable format
• Opt out of the sale of personal data
• Opt out of targeted advertising
• Opt out of certain profiling
• Appeal certain decisions regarding privacy requests
Where required, Renovize Home will obtain consent before processing qualifying sensitive data.
14. Nevada Privacy Rights
Nevada Privacy Law — NRS Chapter 603A
Nevada provides certain privacy rights concerning “covered information” collected by qualifying operators of websites and online services.
Subject to applicable Nevada law, Nevada residents may submit a verified request directing an operator not to make certain sales of covered information.
The definition of a “sale” under Nevada law differs from definitions used under certain other state privacy laws. Renovize Home will process qualifying Nevada opt-out requests in accordance with applicable Nevada law.
Nevada residents may submit an applicable request using our opt-out request method.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.
16. Contact Information
If you have questions regarding this Privacy Policy or your personal information, contact us:
• Email us at [email protected].
• Mail us at 24 Greenway Plaza, STE 1800M, Houston, TX 77046.
• To opt out directly, visit our opt-out page.
Do Not Sell My Information
We do not knowingly sell personal information. You may use our privacy choices or opt-out page to submit applicable requests.
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