California Consumer Privacy Act (CCPA)

V1.0.1

April 22, 2026

Your Privacy Rights in California

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights over your personal information. At Renovize Home, we respect those rights and make it easy for you to exercise them.

This page explains what information we collect, how we use it, and how you can control it. If you have questions, contact us at [email protected] We will give you a straight answer.

Your CCPA Rights

California law gives you the following rights regarding your personal information:

1. Right to Know

You have the right to request details about the personal information we have collected about you in the past 12 months, including:

The categories and specific pieces of personal information we collected

The categories of sources from which we collected it

The business or commercial purpose for collecting it

The categories of third parties with whom we share it

2. Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions (such as completing a transaction you requested, complying with legal obligations, or detecting security incidents).

3. Right to Opt-Out of Sale

You have the right to opt out of the sale of your personal information. We do not sell your personal information. We never have, and we never will. If our practices change, we will update this notice and provide a clear way for you to opt out.

4. Right to Correct

You have the right to request that we correct inaccurate personal information we hold about you.

5. Right to Limit Use of Sensitive Personal Information

You have the right to request that we limit the use of your sensitive personal information to only what is necessary to provide our services.

6. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. You will receive the same service, quality, and pricing regardless of whether you make a request.

What Information We Collect

Under the CCPA, we are required to disclose the categories of personal information we collect. Here is what we collect and why:

Identifiers

What We Collect: Name, email address, phone number, postal address, IP address

Why We Collect It: To provide advisory services, match you with contractors, respond to your inquiries, and improve our website

Sources: Directly from you when you contact us or use our services; automatically through your use of our website

Internet or Network Activity

What We Collect: Browsing history on our website, pages viewed, links clicked, device information, browser type

Why We Collect It: To analyze how homeowners use our site and improve our tools and resources

Sources: Automatically through cookies and tracking technologies

Geolocation Data

What We Collect: General location based on IP address or precise location if you enable location services

Why We Collect It: To connect you with local contractors and provide region-specific guidance

Sources: Automatically through your device or browser settings

Commercial Information

What We Collect: Project details you share, contractor preferences, services requested, transaction history (if applicable)

Why We Collect It: To match you with the right contractors and provide tailored advisory services

Sources: Directly from you during advisory calls or through our tools

Professional or Employment Information (if applicable)

What We Collect: Job title, employer, work-related contact information

Why We Collect It: Only if relevant to a commercial or investment property inquiry

Sources: Directly from you

Inferences

What We Collect: Preferences, interests, and project needs based on your interactions with our site and services

Why We Collect It: To personalize our guidance and improve our matching process

Sources: Derived from your use of our services

How We Use Your Information

We use the personal information we collect for the following business purposes:

Provide Services: Deliver advisory calls, contractor matching, and AI-powered guidance

Communicate With You: Respond to inquiries, send project updates, and share relevant resources (only when you ask)

Improve Our Tools: Analyze website usage and homeowner behavior to make our services more helpful

Process Transactions: Complete payments securely if you purchase a service

Comply With Legal Obligations: Maintain records and respond to lawful requests

Detect and Prevent Fraud: Protect our users and our services from fraudulent or harmful activity

We do not use your information for marketing unless you explicitly opt in.

How We Share Your Information

We share your personal information only when necessary to serve you. Here is who may receive it:

Verified Contractors

What We Share: Project details, contact information

Why We Share It: To connect you with 3 to 4 hand-picked local contractors who can help with your project

CCPA Category: Service providers (contractors act on your behalf with your consent)

Service Providers

What We Share: Information necessary for website hosting, payment processing, analytics, and communication tools

Why We Share It: To operate our website and deliver our services

CCPA Category: Service providers (they work on our behalf under contract)

Legal Authorities

What We Share: Information required by law or to protect rights and safety

Why We Share It: To comply with legal obligations, respond to lawful requests, or prevent harm

CCPA Category: Legal compliance

Business Partners (if applicable)

What We Share: Anonymized or aggregated data that does not identify you personally

Why We Share It: To improve industry standards and develop better tools for homeowners

CCPA Category: Research and analytics

We do not sell your personal information to third parties. We do not rent or trade your data for marketing purposes.

How to Exercise Your CCPA Rights

You can exercise your rights at any time by contacting us. Here is how:

Submit a Request

Email us at [email protected]

Mail us at 24 Greenway Plaza, STE 1800M, Houston, TX 77046.

Call us at 844-593-6788

What to Include in Your Request

To help us process your request quickly and accurately, please provide:

Your full name, email address, and phone number

A description of the right you want to exercise (e.g., "I want to know what information you have about me" or "I want to delete my information")

Enough detail for us to verify your identity and locate your information in our systems

Verification Process

To protect your privacy, we will verify your identity before processing requests to know or delete your information. We may ask you to:

Confirm details about your past interactions with Renovize Home

Provide additional identifying information

We will not use the information you provide for verification for any other purpose.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we will require:

Written authorization from you allowing the agent to act on your behalf

Verification of your identity and the agent's authority

Response Time

We will respond to your request within 45 days. If we need more time, we will notify you and may extend the response period by an additional 45 days.

We do not charge a fee to process your request unless it is excessive, repetitive, or clearly unfounded. If a fee applies, we will notify you before processing your request.

Do Not Sell My Personal Information

We do not sell your personal information. You do not need to opt out because there is nothing to opt out of.

If our practices change in the future, we will update this notice and provide a clear "Do Not Sell My Personal Information" link on our website.

California "Shine the Light" Law

California Civil Code Section 1798.83 allows California residents to request information about the disclosure of personal information to third parties for direct marketing purposes. We do not share your personal information with third parties for their direct marketing purposes.

If you have questions, contact us at  [email protected]

Changes to This Notice

We may update this CCPA Notice from time to time to reflect changes in our practices, services, or legal requirements. When we do:

We will post the updated notice on this page and update the "Effective Date."

If the changes are significant, we will notify you by email or through a prominent notice on our website

We encourage you to review this notice regularly

Contact Us

If you have questions about your CCPA rights or want to submit a request, contact us:

Email us at [email protected]

Mail us at 24 Greenway Plaza, STE 1800M, Houston, TX 77046.

Call us at 844-593-6788

Your Consent

By using the Renovize Home website or services, you acknowledge that you have read and understood this CCPA Notice.

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Thank you for trusting Renovize Home. Your privacy is in your hands.