California Consumer Privacy Act (CCPA)
V1.0.1
April 22, 2026
Your Privacy Rights in California
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights over your personal information. At Renovize Home, we respect those rights and make it easy for you to exercise them.
This page explains what information we collect, how we use it, and how you can control it. If you have questions, contact us at [email protected] We will give you a straight answer.
Your CCPA Rights
California law gives you the following rights regarding your personal information:
1. Right to Know
You have the right to request details about the personal information we have collected about you in the past 12 months, including:
• The categories and specific pieces of personal information we collected
• The categories of sources from which we collected it
• The business or commercial purpose for collecting it
• The categories of third parties with whom we share it
2. Right to Delete
You have the right to request that we delete your personal information, subject to certain exceptions (such as completing a transaction you requested, complying with legal obligations, or detecting security incidents).
3. Right to Opt-Out of Sale
You have the right to opt out of the sale of your personal information. We do not sell your personal information. We never have, and we never will. If our practices change, we will update this notice and provide a clear way for you to opt out.
4. Right to Correct
You have the right to request that we correct inaccurate personal information we hold about you.
5. Right to Limit Use of Sensitive Personal Information
You have the right to request that we limit the use of your sensitive personal information to only what is necessary to provide our services.
6. Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. You will receive the same service, quality, and pricing regardless of whether you make a request.
What Information We Collect
Under the CCPA, we are required to disclose the categories of personal information we collect. Here is what we collect and why:
Identifiers
• What We Collect: Name, email address, phone number, postal address, IP address
• Why We Collect It: To provide advisory services, match you with contractors, respond to your inquiries, and improve our website
• Sources: Directly from you when you contact us or use our services; automatically through your use of our website
Internet or Network Activity
• What We Collect: Browsing history on our website, pages viewed, links clicked, device information, browser type
• Why We Collect It: To analyze how homeowners use our site and improve our tools and resources
• Sources: Automatically through cookies and tracking technologies
Geolocation Data
• What We Collect: General location based on IP address or precise location if you enable location services
• Why We Collect It: To connect you with local contractors and provide region-specific guidance
• Sources: Automatically through your device or browser settings
Commercial Information
• What We Collect: Project details you share, contractor preferences, services requested, transaction history (if applicable)
• Why We Collect It: To match you with the right contractors and provide tailored advisory services
• Sources: Directly from you during advisory calls or through our tools
Professional or Employment Information (if applicable)
• What We Collect: Job title, employer, work-related contact information
• Why We Collect It: Only if relevant to a commercial or investment property inquiry
• Sources: Directly from you
Inferences
• What We Collect: Preferences, interests, and project needs based on your interactions with our site and services
• Why We Collect It: To personalize our guidance and improve our matching process
• Sources: Derived from your use of our services
How We Use Your Information
We use the personal information we collect for the following business purposes:
• Provide Services: Deliver advisory calls, contractor matching, and AI-powered guidance
• Communicate With You: Respond to inquiries, send project updates, and share relevant resources (only when you ask)
• Improve Our Tools: Analyze website usage and homeowner behavior to make our services more helpful
• Process Transactions: Complete payments securely if you purchase a service
• Comply With Legal Obligations: Maintain records and respond to lawful requests
• Detect and Prevent Fraud: Protect our users and our services from fraudulent or harmful activity
We do not use your information for marketing unless you explicitly opt in.
How We Share Your Information
We share your personal information only when necessary to serve you. Here is who may receive it:
Verified Contractors
• What We Share: Project details, contact information
• Why We Share It: To connect you with 3 to 4 hand-picked local contractors who can help with your project
• CCPA Category: Service providers (contractors act on your behalf with your consent)
Service Providers
• What We Share: Information necessary for website hosting, payment processing, analytics, and communication tools
• Why We Share It: To operate our website and deliver our services
• CCPA Category: Service providers (they work on our behalf under contract)
Legal Authorities
• What We Share: Information required by law or to protect rights and safety
• Why We Share It: To comply with legal obligations, respond to lawful requests, or prevent harm
• CCPA Category: Legal compliance
Business Partners (if applicable)
• What We Share: Anonymized or aggregated data that does not identify you personally
• Why We Share It: To improve industry standards and develop better tools for homeowners
• CCPA Category: Research and analytics
We do not sell your personal information to third parties. We do not rent or trade your data for marketing purposes.
How to Exercise Your CCPA Rights
You can exercise your rights at any time by contacting us. Here is how:
Submit a Request
• Email us at [email protected]
• Mail us at 24 Greenway Plaza, STE 1800M, Houston, TX 77046.
• Call us at 844-593-6788
What to Include in Your Request
To help us process your request quickly and accurately, please provide:
• Your full name, email address, and phone number
• A description of the right you want to exercise (e.g., "I want to know what information you have about me" or "I want to delete my information")
• Enough detail for us to verify your identity and locate your information in our systems
Verification Process
To protect your privacy, we will verify your identity before processing requests to know or delete your information. We may ask you to:
• Confirm details about your past interactions with Renovize Home
• Provide additional identifying information
We will not use the information you provide for verification for any other purpose.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we will require:
• Written authorization from you allowing the agent to act on your behalf
• Verification of your identity and the agent's authority
Response Time
We will respond to your request within 45 days. If we need more time, we will notify you and may extend the response period by an additional 45 days.
We do not charge a fee to process your request unless it is excessive, repetitive, or clearly unfounded. If a fee applies, we will notify you before processing your request.
Do Not Sell My Personal Information
We do not sell your personal information. You do not need to opt out because there is nothing to opt out of.
If our practices change in the future, we will update this notice and provide a clear "Do Not Sell My Personal Information" link on our website.
California "Shine the Light" Law
California Civil Code Section 1798.83 allows California residents to request information about the disclosure of personal information to third parties for direct marketing purposes. We do not share your personal information with third parties for their direct marketing purposes.
If you have questions, contact us at [email protected]
Changes to This Notice
We may update this CCPA Notice from time to time to reflect changes in our practices, services, or legal requirements. When we do:
• We will post the updated notice on this page and update the "Effective Date."
• If the changes are significant, we will notify you by email or through a prominent notice on our website
We encourage you to review this notice regularly
Contact Us
If you have questions about your CCPA rights or want to submit a request, contact us:
• Email us at [email protected]
• Mail us at 24 Greenway Plaza, STE 1800M, Houston, TX 77046.
• Call us at 844-593-6788
Your Consent
By using the Renovize Home website or services, you acknowledge that you have read and understood this CCPA Notice.
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Thank you for trusting Renovize Home. Your privacy is in your hands.